How many people can stay in the apartment?

The apartment accommodates up to 6 people in 80 square metres. The master bedroom has a double bed (180 x 200 cm). The children's room has a bunk bed (top 90 x 200 cm, bottom 140 x 200 cm) and a pull-out bed (90 x 200 cm).

Yes, dogs and cats are expressly welcome. Food bowls are provided. There is no additional charge.

How far is it to Lucerne?

The apartment is located in Dierikon, about 10 minutes by car from Lucerne train station. By bus, it takes around 20 minutes.

Yes, a private garage parking space with covered access to the apartment is included in the price. A charging station for electric vehicles is available.

What is in the kitchen?

The kitchen is fully equipped with a ceramic hob, oven, microwave, dishwasher, fridge and Nespresso machine. Basics such as salt, pepper, oil, pasta and rice are provided. Fresh fruit, bread, milk and eggs are ready on arrival. Children's tableware and a high chair are also available.

Is there equipment for babies and toddlers?

Yes, a high chair, travel cot, buggy, children's tableware and night light are available. Nappies or other supplies can be arranged before arrival on request.

What is the minimum stay?

The minimum stay is 3 nights in high season and 2 nights in low season.

What is included in the price?

Final cleaning, pets, garage parking with EV charging station, bed linen, towels and kitchen basics are included. The only addition is the accommodation tax of CHF 1.10 per person per night.

Can I book directly or only through Airbnb?

Both options are available. You can book directly through our website or through Airbnb. Direct bookings are not subject to the Airbnb service fee.

What is the cancellation policy?

For cancellations up to 7 days before arrival, we refund 50 percent of the total amount minus a CHF 75 processing fee. From 7 days before arrival, no refund is possible. The full terms can be found on the cancellation policy page.

Cancellation Policy | Family Holidays Lucerne

Principle

By booking our holiday apartment you agree to the following conditions.

Booking and deposit

The booking becomes binding upon receipt of the deposit amounting to 50 % of the total price. The deposit is refundable up to 14 days before the arrival date, minus a processing fee of CHF 75.

Balance payment

The remaining balance (50 %) is due 14 days before arrival.

Cancellation and refund

For cancellations up to 7 days before arrival we refund 50 % of the total amount minus a processing fee of CHF 75. From 7 days before arrival until the day of arrival no refund is possible.

Goodwill arrangements

No-shows, late arrivals and early departures are generally not refundable. Rebookings are not contractually provided for. On request we will check whether a rebooking is possible. If we succeed in reletting the cancelled period in full or in part, we will refund the amount received minus any costs, in full or proportionally. There is no entitlement to this.

Substitute guests

Substitute guests are possible provided the maximum occupancy is observed and we receive the registration data in good time.

Refund payments

Refunds are made by bank transfer once reletting and settlement have been completed.

Cancellation by the landlord

Should a cancellation on our part become necessary (e.g. due to damage or impossibility), a full refund of all payments made will be issued. Any further claims are excluded.