How many people can stay in the apartment?

The apartment accommodates up to 6 people in 80 square metres. The master bedroom has a double bed (180 x 200 cm). The children's room has a bunk bed (top 90 x 200 cm, bottom 140 x 200 cm) and a pull-out bed (90 x 200 cm).

Yes, dogs and cats are expressly welcome. Food bowls are provided. There is no additional charge.

How far is it to Lucerne?

The apartment is located in Dierikon, about 10 minutes by car from Lucerne train station. By bus, it takes around 20 minutes.

Yes, a private garage parking space with covered access to the apartment is included in the price. A charging station for electric vehicles is available.

What is in the kitchen?

The kitchen is fully equipped with a ceramic hob, oven, microwave, dishwasher, fridge and Nespresso machine. Basics such as salt, pepper, oil, pasta and rice are provided. Fresh fruit, bread, milk and eggs are ready on arrival. Children's tableware and a high chair are also available.

Is there equipment for babies and toddlers?

Yes, a high chair, travel cot, buggy, children's tableware and night light are available. Nappies or other supplies can be arranged before arrival on request.

What is the minimum stay?

The minimum stay is 3 nights in high season and 2 nights in low season.

What is included in the price?

Final cleaning, pets, garage parking with EV charging station, bed linen, towels and kitchen basics are included. The only addition is the accommodation tax of CHF 1.10 per person per night.

Can I book directly or only through Airbnb?

Both options are available. You can book directly through our website or through Airbnb. Direct bookings are not subject to the Airbnb service fee.

What is the cancellation policy?

For cancellations up to 7 days before arrival, we refund 50 percent of the total amount minus a CHF 75 processing fee. From 7 days before arrival, no refund is possible. The full terms can be found on the cancellation policy page.

House Rules | Family Holidays Lucerne

Check-in and check-out

Check-in from 1:00 pm, check-out by 1:00 pm. Access is via PIN code (self check-in). The PIN must be kept confidential and not shared with third parties. Different times may be arranged by prior agreement.

Occupancy

Maximum occupancy: 2 adults and 4 children or 4 adults (each with pet). Visitors are only permitted within the maximum occupancy and in compliance with quiet hours.

Quiet hours

Quiet hours apply from 10:00 pm to 7:00 am and all day on Sundays and public holidays. Parties and events are not permitted. Please be considerate of the neighbours, especially when using the terrace and garden.

Smoking

Smoking is prohibited in the apartment, on the terrace and in the garden.

Candles and open flames

Candles are only permitted under supervision. Open flames must be kept away from furniture.

Pets

Pets are welcome, provided they are house-trained. Any soiling must be cleaned immediately. Sofas and beds are off limits for animals. Dogs may use the garden for play, however the property is not fully fenced. Please do not leave dogs unsupervised in the garden. The garden is not to be used as a digging area or dog toilet. Any mess must be picked up immediately.

Rubbish and recycling

General rubbish must be placed in the official blue Lucerne rubbish bags. Please place full bags sealed in the black bin on the property. Organic waste goes in the green bin. Please also separate PET and plastic, paper and cardboard, aluminium and tin, and glass. Further details can be found in the Welcome Book.

Heating and ventilation

Heating, cooling and ventilation run automatically. During the heating season please do not leave windows and doors permanently open or tilted.

Kitchen

Please leave the kitchen clean, load and start the dishwasher and empty the fridge before departure.

Washing machine

A washer-dryer is available in the bathroom. Please bring your own laundry detergent. Check the machine for forgotten clothing before departure.

Terrace and garden

The terrace is available for your use. Please cover the dining table with the weather protection cover in the evening. The use of disposable barbecues is not permitted.

Children’s equipment

Travel cot, buggy, high chair and changing mat are in the utility room. Please treat the equipment with care.

Garage and parking

The parking space is in the garage (right-hand side as seen from the road). Please park petrol cars nose first, do not park any cars outside and keep the garage door closed. Bicycles and skis also belong in the garage, not in the apartment.

Charging station

An 11 kW charging station for electric vehicles is available. Please charge in Eco mode (solar energy) whenever possible. Please coil the charging cable neatly and hang it back up after use.

Safety

The light switches have integrated temperature and smoke detectors. A fire extinguisher is located in the kitchen, a first aid kit in the apartment. Please report any emergencies immediately. Emergency numbers can be found in the Welcome Book.

Damage and defects

Please report any damage or defects immediately. We will take care of it promptly.

Departure

Please leave the apartment and garage in a reasonable condition: dispose of rubbish, start the dishwasher, close all windows and doors, switch off lights, close the garage door.

Violations

In the event of violations of these house rules (in particular smoking, parties) a flat fee of CHF 250 will be charged. Further claims for damages are reserved.